We received VIP treatment at the front desk when we checked in. Staff was very welcoming and informed us about everything we need to know about the hotel like where to take breakfast, how to communicate any concerns we have through their 24/7 chat platform, etc. The view of the Rhone River was also spectacular.
Peter
tháng 11 năm 2024
The staff are amazing always very efficient and ready. The food is amazing , location is great. I had a issue with a double booking and a lady called Giovanna from guest services looked into it and sorted out the problem , so the guest is always first in this hotel.
Muhammad
tháng 6 năm 2024
- location is nice: very close to the shopping streets and lake. - breakfast: i like the option of having your breakfast in the room (free of charge) - variety of food: if you like asian food like me, this is a plus! I cant have European food 24/7. - the Valet and room service staff are friendly.
Haya
tháng 1 năm 2024
The service and courtesy of the staffs are top notch. When we checked in, Tom from Front Desk was amazing. He was so efficient and fast in our check in process, hence we were able to rest in our cozy rooms much faster. In addition Tom kindly enrolled me to the Mandarin Club wirh certain attractive benefirs. The Concierge Desk lady - sorry I did not catch het name tag - was also very helpful in recommending and making reservation to a popular cheese fondue restaurant not fsr from Mandarin Geneva. While we checked out this afternoon, Adrien from Front Desk was very helpful and efficient. Last but not the least was the Car Valet and Porter team. They are magnificent! Thank YOU MO Geneva in making our short vacation a memorabke one!
Mardy
tháng 10 năm 2023
everything was very good
Salem
tháng 1 năm 2022
Beautiful property.
Mann
tháng 3 năm 2025
Almost everything is great Lobby was amazing Room was refurbished and clean Food appeared in minutes Bed was comfortable Overall a very very good experience
Ahmed
tháng 2 năm 2022
Great breakfast, amazing Cappuccino but you have to order and wait for scrambled eggs. Wi-fi not so fast, but free. The Japanese restaurant in the structure is excellent and there is a very good gym with top equipment by Technogym. The room is nice and beds are ok. Quiet room.
Matteo
tháng 11 năm 2022
Very good location at the center of Geneva. Exceptional service. Sumptuous breakfast buffet. Well-appointed rooms with lots of amenities.
Apostolos
tháng 7 năm 2024
Staff welcome , early check in
Mohammed
tháng 10 năm 2024